Privacy Policy

Last updated: January 2025

Introduction

Hair Transplant Medellín ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hairtransplantmedellin.co and use our services.

Information We Collect

Personal Information You Provide

When you fill out our contact or quote request forms, we may collect:

  • Name
  • Email address
  • Phone number
  • Information about your hair loss or procedure interests
  • Any additional details you choose to provide in message fields

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on pages
  • Referring website
  • Other standard analytics data

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and quote requests
  • Connect you with vetted hair transplant surgeons and clinics in Medellín
  • Send you relevant information about procedures, pricing, and services
  • Improve our website and services
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Partner Clinics and Surgeons: When you request a quote, we share your contact information and procedure interests with vetted hair transplant providers in Medellín who can assist you.
  • Service Providers: We may use third-party services for analytics (such as Google Analytics), form processing, and email communications.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.

We do not sell your personal information to third parties for marketing purposes.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and analyze site usage. These may include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@hairtransplantmedellin.co.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@hairtransplantmedellin.co
Website: hairtransplantmedellin.co/contact